About RYC Business IT

Isaac Fisher is the Business Development and Client Success Manager at RYC Business IT, where he leads business development, client relationships, and internal operations for the company. With a background spanning international education, nonprofit leadership, and creative design, including a Master of Arts Management from Carnegie Mellon University, Isaac brings a thoughtful, people-first approach to building lasting partnerships and helping RYC clients feel genuinely understood and well cared for.

I am an Operations Coordinator and Executive Assistant with over 15 years of experience supporting executives, coordinating field teams, and managing service operations. I enjoy improving processes, solving problems, and keeping projects organized from start to finish. My experience in IT services, property operations, and customer support has strengthened my ability to prioritize, communicate effectively, and perform well in fast-paced environments. Outside of work, I enjoy playing soccer, spending time with my family, and continuously learning new tools and technologies that help me become more efficient and grow professionally.

Jessie Williams is part of the RYC Client Success Team, where she enjoys helping clients and finding solutions. With a background in logistics and operations, she made the leap into IT to challenge herself and continue growing. Outside of work, Jessie enjoys traveling, gaming, and spending time with family.

Eleven is responsible for boosting team morale, welcoming visitors, and ensuring the office maintains a healthy work-life balance. Her specialties include providing emotional support, supervising snack breaks, and keeping a close eye on daily operations. Outside of work, she enjoys long walks, squeaky toys, and perfecting the art of puppy naps.

With a strong foundation in software development and IT engineering, I excel at leading tech teams to drive business success. I combine technical skills with strategic vision to solve complex challenges, streamline processes, and enhance performance.

IT professional with over five years of experience delivering reliable, end-to-end technical support across Google Workspace and Microsoft 365 environments. Skilled at diagnosing and resolving complex technical issues quickly and effectively, minimizing downtime and keeping systems running smoothly. Experienced in guiding users through onboarding and training, helping teams adopt new technologies with confidence and ease.

My name is Raul, an IT infrastructure technician with hands-on MSP experience and a genuine passion for solving complex technical problems. Starting out as a Level 1 technician, I have grown into managing network infrastructure, physical security, and endpoint environments across dozens of client sites, adapting quickly to each new system and environment along the way. A lifelong motorcycle and car enthusiast who rebuilds project vehicles in my spare time, I enjoy tackling new challenges, continuously learning, and building reliable solutions in both my professional and personal life.

I am a graduate of Florida International University with a lifelong passion for baseball, having played the sport throughout my life. Baseball has helped shape my strong work ethic, discipline, and team-oriented mindset, qualities that I carry into both my personal and professional life. Outside of work, I enjoy staying active through regular exercise and am committed to maintaining a healthy, balanced lifestyle.