Frequently Asked Questions

Because small businesses are one of the biggest targets for cyber attacks. It only takes one wrong click, one phishing email, or one outdated computer to compromise your data and disrupt your business. Managed IT helps prevent small mistakes from becoming big problems.

At RYC, we support businesses that understand the importance of reliable IT, and we take care of your technology as if it were our own.

Look for an IT provider that listens first, explains things clearly, and focuses on preventing issues - not just fixing them. A good MSP feels like a partner, not someone you only hear from when things break.

At RYC, you can request a free consultation to see if we’re the right fit - with no commitment.

Break-fix IT shows up after there’s already a problem. Managed IT works in the background to prevent issues, reduce downtime, and keep your business running smoothly - all for a flat monthly fee.

Response times depend on the provider, but managed IT usually includes defined response times, proactive monitoring, and faster resolution compared to calling for help only when something breaks.

At RYC, we offer 24/7 support for industries that need it most, such as healthcare and manufacturing.

Most businesses pay a predictable monthly cost instead of dealing with surprise invoices. Managed IT makes it easier to plan, budget, and avoid unexpected IT expenses.

Use our free IT cost calculator to get a general idea of pricing.

Many MSPs help you choose, purchase, install, and support the right technology — so you don’t waste money on tools that don’t fit your business.

We leverage strategic vendor relationships to help you save money and get the best value. We also ensure your equipment aligns with your IT solutions so you can scale without overspending.

Cybersecurity isn’t just one tool. Managed IT helps protect your business through security monitoring, backups, updates, and user protection, reducing the risk of cyber attacks.

We ensure your tools - from Microsoft 365 to ticketing and internal systems - are properly secured and supported so everything works safely together.

Yes. Many MSPs handle IT projects such as office moves, network upgrades, structured cabling, and security installations - not just day-to-day support.

As your IT partner, we understand that IT goes beyond computers. We design and manage enterprise-grade solutions that support your entire operation.

Yes. Many businesses change IT providers due to slow response times, poor communication, or security concerns. A good MSP can help transition your systems smoothly with minimal disruption.

We handle the transition process and can also provide pricing transparency using our calculator.

The right IT partner takes time to understand your business, goals, and challenges, and plans technology that supports long-term growth - not just today’s issues.

If your technology supports your business (and not the other way around), that’s a good sign. No MSP should force you to implement solutions you don’t understand or that aren’t aligned with your real needs.